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Terms of the Payment Service

1. Definitions

  • 1.1. “Service Provider” means Immu Kuusi Tmi (registry code 0004243-0).
    The Service Provider is entitled to provide payment services in Finland based on its registry entry without a license. The Service Provider is registered with the Finnish Financial Supervisory Authority (Finanssivalvonta) as a payment service provider and is subject to the Authority’s supervision.

    1.2. “Service” means the payment service offered by the Service Provider, through which Users can pay fees to talents or project staff.

    1.3. “User” means the employer or an authorized representative of the employer.

    1.4. “Terms of Use” means these terms and conditions.

    1.5. “Data Protection Laws” means the EU General Data Protection Regulation (EU 2016/679) and all applicable data protection legislation, including the Finnish Data Protection Act (1050/2018) and the Act on the Protection of Privacy in Working Life (759/2004).

2. Application of the Terms of Use

  • 2.1. These Terms of Use apply when using the Service.
    2.2. To use the Service, the User must create a user account.
    2.3. By accepting the Terms, the User agrees to follow the usage instructions, laws, and good practices.
    2.4. The User confirms that they have read the privacy policy on the Service Provider’s privacy page.
    2.5. If the User does not agree to the Terms, they are not entitled to use the Service.
    2.6. The Service Provider has the right to modify the Terms, notifying users of changes on the website and, if necessary, via email or through the Service.

3. Description of the Service

3.1. The Service is produced and managed by the Service Provider. The Service Provider has the right to transfer the Service or any part of it to a third party.
3.2. The Service operates as a web platform for calculating and disbursing fees.
3.3. The Service may be used by employers, their representatives, or authorized accounting firms.
3.4. The Service helps the User fulfill obligations related to fee payments and employment or service contracts.
3.5. Only contracts and employment relationships that comply with applicable laws may be managed through the Service.
3.6. The Service Provider is not a party to the contracts between the User and the talents/employees.
3.7. The Service Provider is not responsible for the quality or performance of the work.
3.8. The Service Provider has the right to supplement, modify, or partially remove the Service.

4. Settlements and Management of Client Funds

  • 4.1. The Service manages the User’s settlements and forwards notifications to authorities, insurers, and pension funds.
    4.2. Payments are made through Paytrail Oy and Finnish banks. The Service Provider maintains a separate bank account for holding user funds.
    4.3. Payments made through the Service reach the recipient within up to 5 banking days.

5. Service Fees

  • A fee for using the Service is charged according to the Service Provider’s price list.

6. Use of Personal Data

  • 6.1. The Service Provider complies with all Data Protection Laws.
    6.2. The data provided during registration are protected personal data.
    6.3. The User must comply with data protection requirements and laws related to tax accounting.
    6.4. The User is the data subject; the Service Provider acts as a data processor in accordance with Article 28 of the GDPR.
    6.5. The Service Provider acts as a responsible data controller only if it independently determines the purposes of processing personal data.
    6.6. The Data Processing Agreement and Privacy Policy are available on the privacy page.

7. Limitation of Liability

  • 7.1. When using the Service, the User communicates through the Service with another User or with other parties necessary for fulfilling employment-related obligations.
    7.2. The Service Provider is not an employment intermediary and is not a party to the service contracts concluded between the User and their employees.
    7.3. The Service Provider is not involved in insurance claims; for example, any compensation procedures for potential work accidents are handled directly between the User and the insurer. The User is responsible for establishing legally required work-related insurance in accordance with applicable laws.
    7.4. All complaints and claims arising from contracts concluded through the Service must be directed to the contractual partner with whom the User has entered into the agreement.
    7.5. The Service Provider is not responsible for, nor obligated to receive or process, complaints concerning other Users, nor to mediate or resolve disputes between the User and their employees, except when a complaint relates to the Service or the actions or responsibilities of the Service Provider.
    7.6. Teenusepakkuja ei vastuta Teenuses oleva materjali või info õigsuse, sisu, tõesuse ega katkestusteta kättesaadavuse eest.
    7.7. The Service Provider is never liable for any damage, loss, loss of information or materials, or any other direct or indirect damages arising from the use or discontinuation of the Service, or from deficiencies in the materials or content within the Service.
    7.8. If the User discovers an error in the operation of the Service, they must immediately notify the Service Provider. The Service Provider has the right and obligation to correct any error caused by the Service free of charge as quickly as circumstances allow. If the User fails to report a discovered or reasonably discoverable error, they are not entitled to make any claims related to that error.
    7.9. The Service Provider is not responsible for the User’s taxes, consequential damages, or other similar outcomes. The Service Provider is not liable for any damage resulting from incomplete, erroneous, or delayed data or instructions entered by the User into the Service, or from any other cause attributable to the User.
    7.10. The Service Provider is not liable for any damage caused by the User’s violation of applicable laws, official regulations, or the terms agreed with the Service Provider. The Service is never responsible for business, management, or personal financial decisions; these are to be made and assumed solely by the User.
    7.11. The Service Provider is only liable for direct damages caused by negligence. The maximum liability of the Service Provider for a single incident is €5,000, and the total liability for incidents occurring within one year shall not exceed €10,000. An incident is considered a single case even if the same error recurs and affects multiple fiscal years. Damage is considered to have occurred in the fiscal year in which it became materially apparent, even if some part of the damage manifests later.
    7.12. The Service Provider has the right to add, modify, and remove parts of the Service, temporarily or permanently suspend the use of the Service to implement new features, and impose special requirements on any feature.
    7.13. The Service Provider is not responsible for the functionality of links within the Service that lead to websites managed by third parties, nor for the content or legality of those websites.
    7.14. The Service always operates in accordance with applicable laws and regulations, and the Service Provider is not responsible for any retroactive changes made to the Service or for any costs or additional obligations resulting from such changes.
    7.15. The Service Provider is not liable for delays or damages caused by circumstances beyond its control, which could not reasonably have been anticipated when entering into the agreement and which the Service Provider could not reasonably have avoided or overcome. Force majeure includes, among other things, communication outages or other operational delays or interruptions, fire, or other accidents affecting the Service Provider’s operations. Strikes, work stoppages, boycotts, and other labor actions are also considered force majeure, even if the Service Provider or the Service is the target or involved.

8. Service Quality and Customer Support

  • 8.1. The Service Provider strives to keep the Service continuously and uninterruptedly available but does not guarantee uninterrupted operation. Interruptions will be communicated in advance whenever possible.

    8.2. The Service Provider is not responsible for the services or content of other service providers in any way, even if such services are accessed through the Service, for example via a link or other means.

    8.3. The Service Provider is not liable for any damage to the User or third parties resulting from the use of the Service or from operational disruptions, technical errors, harmful software, links, or interruptions within the Service.

    8.4. Customer support is primarily provided via email, and we strive to respond to inquiries as quickly as possible.

9. Applicable Law and Dispute Resolution

  • 9.1. These Terms are governed by Finnish law.
    9.2. Disputes shall first be resolved through negotiations.
    9.3. If no agreement is reached, disputes shall be resolved in the courts of Helsinki., in Finnish.